What is KYC (identity verification)?
KYC (Know Your Customer) is the identity verification process. According to regional regulatory requirements, KYC completion is required when using certain payment methods (such as bank transfers).
We securely process KYC verification through our partner Veriff, with all data encrypted in storage. You can complete KYC verification on the settings page.
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Why is KYC needed?
KYC identity verification is a legal requirement for financial regulation, primarily to: Legal Compliance: Prevent money laundering and fraud Comply with international financial regulatory standards Adhere to anti-terrorism financing regulations ...
How do I complete KYC?
Verification Process: Go to the KYC Verification page in your WOW Skins account Click "Start Verification" Follow the page instructions to photograph your valid ID (passport or national ID card) Complete facial recognition to confirm the ID matches ...
How many KYC attempts do I have?
Normally, you have two KYC attempts. If you fail KYC twice, you won't be able to initiate KYC again. If you have concrete evidence proving the failure was due to an error by the KYC verification service, you can contact us to appeal. If your appeal ...
What is reverse verification?
While fully protecting your privacy, WOW Skins allows you to verify within 7 days after transaction completion whether an order has been canceled by clicking "reverse verification" on the order page. Either party's reverse will result in a permanent ...
What if KYC is rejected?
For security reasons, we typically don't provide detailed rejection reasons. To comply with privacy protection requirements, we don't view your personal documents and sensitive information. If you believe the KYC result is incorrect, you can contact ...